Customer Service Intern

Jakarta Pusat, DKI Jakarta, Indonesia

Internship

Entry Level

Responsibilities

Memberikan solusi yang cepat, akurat, dan lengkap untuk menjawab pertanyaan atau menyelesaikan kendala nasabah.
Membangun dan menjaga hubungan baik dengan nasabah untuk memastikan kepuasan pelanggan serta mendorong loyalitas dan transaksi yang berkelanjutan.

Requirements

Mahir menggunakan Google Docs dan Google Sheets untuk mendukung pekerjaan administratif.
Memiliki kemampuan komunikasi tertulis dan lisan yang baik.
Proaktif, responsif, dan cekatan dalam menangani tugas.
Memiliki wawasan tentang produk keuangan, seperti kredit atau paylater, menjadi nilai tambah.
Bersedia bekerja secara on-site di kantor pusat Moladin, Jakarta Pusat, selama 2 minggu pertama masa magang.

About Moladin

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).

For further information about Moladin, please visit https://moladin.com

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