Surveyor Supervisor (Car Refinancing)

• Monitor all surveyor tasks to ensure adherence to Standard Operating Procedures (SOP) consistently across all branches.
• Prepare survey reports on surveyor productivity and the capacity of each branch.
• Commit to a target number of visits and adhere to the Service Level Agreement (SLA) processing time.
• Perform load balancing of surveyors based on branch schedules and workload (specifically in the Jabodetabek area).
• Understand and address any issues related to surveyors, proposing action plans or strategies to improve SLA efficiency and productivity.
• Ensure completion of all necessary documents and conduct thorough verification/surveys with high-quality reporting.
• Conduct training sessions for surveyors whenever there are new policies or processes introduced.

• At least a Bachelor's Degree from a reputable university.
• Have a minimum of 2-3 years of experience as a supervisor in surveying, appraisal, or analysis within a financial institution.
• Demonstrate a strong understanding of business surveys and possess knowledge of assessing vehicle conditions, including the body, engine, interior, and exterior.
• Prior experience in credit/lending companies is required, and experience in multifinance would be advantageous.
• Possess effective communication skills and demonstrate leadership abilities.
• Be willing and available to work during weekends and after office hours.

About Moladin

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).

For further information about Moladin, please visit https://moladin.com