Collection Investigator

Jakarta Selatan, DKI Jakarta, Indonesia

Full Time

Experienced

Responsibilities

Conduct investigations to locate and profile individuals or entities with outstanding debts.
Utilize digital tools, online platforms, and databases to gather and verify information.
Communicate findings clearly through detailed reports and updates.
Collaborate with internal teams (legal, finance, collection) to support recovery efforts.
Maintain confidentiality and adhere to ethical standards in all investigative activities.
Communicate professionally in English for internal reporting and when engaging with external stakeholders.

Requirements

Bachelor's degree in a relevant field.
Minimum of 4 years of experience as a Fraud/Risk/Collection Investigator in a financial institution is mandatory.
Proven experience in fraud/risk/collection, investigation, or a related field is preferred.
Skilled in using digital applications and online platforms for research and data collection.
Proficient in English (spoken and written).
Strong analytical and problem-solving skills.
Excellent attention to detail and organizational abilities.
Ability to work independently and manage multiple tasks.
Integrity and a high standard of professionalism.

About Moladin

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).

For further information about Moladin, please visit https://moladin.com

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