QC Collection Staff

• Collect and analyze sample recordings and score recording results.
• Generate the Quality Control (QC) worksheet.
• Conduct phone verifications with Debtors for QC purposes.
• Create monthly reports, sign them, and document the QC results.
• Offer suggestions to trainers based on the QC findings.
• Stay available and actively participate with both the Desk Collection team and the Field Collection team.
• Assume the role of an auditor.

• Bachelor's degree or equivalent experience required, preferably in finance, banking, or a related field.
• Minimum of 2 years of experience as a Quality Control (QC) professional, investigator, or auditor.
• Strong interest in the financial technology industry.
• Effective coaching, facilitation, presentation, and team-building abilities.
• Proficiency with Microsoft Office, Google Sheets, and Google Drive
• Attention to detail in work and advanced analytical abilities.
• Strong communication, investigation, and negotiation skills
• Fluency in Bahasa and English (preference given to fluent candidates).

About Moladin

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia. Moladin’s vision is to be a positive driving force in the physical and social mobility of all the people it touches (“Mobility for all”).

For further information about Moladin, please visit https://moladin.com